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Technical Support Specialist
Greater Norwalk and Stamford Area
Date Posted: 07/29/2014
Employment Type: Perm
Category: Information Technology
Job ID: 141472
Salary: DOE
Pay It Forward: $300 Referral Reward
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Innovative Fairfield County company is seeking a highly motivated junior Information Technology Associate to provide technical support to end-users and perform other IT-related tasks. 

 

Key Responsibilities:

 

·         Perform complex computer operation tasks acting under general supervision

·         Maintain hardware/software inventory detail

·         Setup and provision new user accounts and hardware

·         Provide technical support to users by diagnosing and correcting problems

·         Other projects as directed

 

 

Desired Skills & Experience:

 

Technical Skills:

 

·         OS X

·         iOS/Android

·         Windows Server 2008/2012

·         Amazon Web Services (EC2, S3, VPC, Route 53)

·         Google Apps

·         Network architecture and protocols

·         Microsoft Office

·         VOIP Systems

·         HP Printers

·         Citrix

 

Non-Technical Skills:

 

·         College degree in Computer Science or related field or equivalent work experience;

·         3+ years relevant work experience;

·         Strong interpersonal abilities;

·         Strong ability to communicate effectively in both oral and written forms;

·         Detail oriented and able to work independently or as part of a team;

·         Ability to use good judgment, problem-solving and decision-making skills;

·         Ability to handle multiple tasks at the same time, effectively;

·         Strong analytical, evaluative and problem-solving ability;

·         Ability to effectively prioritize and execute tasks;

·         Ability to read, analyze and interpret guidelines, technical documentation and design templates and



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